Shipping policy

Shipping Policy

Last Updated: June 2026

Thank you for shopping with Random Recon. We are committed to delivering your order safely and as quickly as possible.

Order Processing

  • During peak seasons, sales events, or holidays, processing times may be slightly long

    Shipping Costs

    Shipping charges are calculated at checkout based on destination and order value.

    Any free shipping promotions will be clearly displayed on the website.

    Order Tracking

    Once your order has shipped, you will receive a confirmation email containing a tracking number.

    Tracking information may take 24–72 hours to update after shipment.

    Customs, Duties & Taxes

    International orders may be subject to customs duties, taxes, or import fees imposed by the destination country.

    These charges are the responsibility of the customer unless otherwise stated at checkout.

    Incorrect Shipping Information

    Customers are responsible for providing accurate shipping information.

    If an order is returned due to an incorrect or incomplete address:

    • Additional shipping fees may apply for reshipment.
    • Original shipping charges are non-refundable.

    Lost or Damaged Packages

    If your package arrives damaged or appears lost:

    • Contact us within 7 days of the delivery date.
    • Include your order number and photos (if applicable).
    • We will work with the carrier to resolve the issue as quickly as possible.

    Delivery Delays

    Random Recon is not responsible for delays caused by:

    • Customs inspections
    • Weather events
    • Carrier disruptions
    • Public holidays
    • Incorrect customer information
    • Orders are processed within 1–3 business days after payment confirmation.
    • Orders placed on weekends or public holidays will be processed on the next business day.
  • Region Delivery Time
    United States 5–12 business days
    Canada 5–12 business days
    United Kingdom 5–12 business days
    Europe 5–12 business days
    Australia & New Zealand 5–12 business days
    Rest of World 5–12 business days