Shipping policy
🌍 Free Shipping Worldwide
We proudly offer FREE worldwide shipping on all orders—no minimum purchase required.
Shipping Information
- Shipping Cost: FREE on all orders
- Processing Time: 1–4 business days
- Estimated Delivery: 6–15 business days (depending on your location)
- Tracking: A tracking number will be emailed to you once your order has been shipped.
International Shipping
We ship to customers around the world. Delivery times may vary slightly due to customs processing, local postal services, holidays, or weather conditions.
Customs & Import Duties
Most orders arrive without additional charges. However, customs duties, taxes, or import fees (if applicable) are determined by your country's customs authorities and are the responsibility of the customer.
Need Help?
If you have any questions about your shipment or need assistance tracking your order, please contact our support team. We're always happy to help
Order Tracking
Once your order has shipped, you will receive a confirmation email containing a tracking number.
Tracking information may take 24–72 hours to update after shipment.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information.
If an order is returned due to an incorrect or incomplete address:
- Additional shipping fees may apply for reshipment.
- Original shipping charges are non-refundable.
Lost or Damaged Packages
If your package arrives damaged or appears lost:
- Contact us within 7 days of the delivery date.
- Include your order number and photos (if applicable).
- We will work with the carrier to resolve the issue as quickly as possible.
Delivery Delays
Random Recon is not responsible for delays caused by:
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- Customs inspections
- Weather events
- Carrier disruptions
- Public holidays
- Incorrect customer information
- Orders are processed within 1–4 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
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Region Delivery Time United States 5–12 business days Canada 5–12 business days United Kingdom 5–12 business days Europe 5–12 business days Australia & New Zealand 5–12 business days Rest of World 5–12 business days